Frequently Asked Questions

Everything you need to know before you tee off with Grayfish. Still stuck? Email support@grayfishgolf.com or call 214-717-8311.

Sizing & fit

What sizes do you offer, and how do they fit?

Our performance golf polos come in S–XXL and fit true to size with a modern, tailored cut. The Poolside Button Downs run generous, so size down if you want a trimmer look. Tees are offered in XS–3XL. Full measurements are on our Performance Shirt Size Chart.

Are the hats one size?

Yes. Every Grayfish snapback is one-size-fits-all with an adjustable back closure, so it stays put through your swing.

Product details

What makes the hats different?

Each hat hides a built-in magnetic ball marker on the brim, an integrated tee holder, a sweat-wicking inner flap, and a hidden golf-pattern lining on the inside. Original hand-drawn art on the outside, clever function throughout — it's your golfing armor.

What are the polos made of?

Lightweight, moisture-wicking performance fabric with four-way stretch, so you stay cool and dry and move freely through the swing.

How do the greens towels work?

Each 12"x12" towel has a heavy-duty magnetic back-pocket square — clip it to your cart or a club for a quick grab-and-wipe. The towel detaches from the pocket square for easy washing, and deep waffle pockets scrub clubs and balls clean.

How strong is the ball-marker magnet?

Strong enough to hold your marker securely on the brim through a full round, but easy to tap free when you need to mark your spot.

Shipping & returns

Do you offer free shipping?

Yes — free standard shipping on US orders over $50. Most orders ship within 1–2 business days, with standard delivery in about 3–5 days.

What's your return policy?

Our 100% No Bull returns let you return or exchange any item you're not 100% happy with within 30 days of receipt. Items just need to be in the condition you received them. (No actual bull-wrestling required.)

Ordering

Can I order by phone?

Absolutely. Call us at 214-717-8311 and we'll take care of you.

What payment methods do you accept?

All major credit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and Venmo.

Who's behind Grayfish Golf?

Grayfish is a founder-led brand from an artist and golf-obsessed dad who named it after his son, Grayson Fisher. Every design starts as original hand-drawn art. Read the full story on our About page.

General Shopping

How do your hats fit?

Like a Boss! But no seriously, our snapback hats are designed to provide a comfortable fit for just about anyone! The snapback closure allows for easy adjustment, ensuring a snug fit regardless of your head size. Whether you prefer a more relaxed fit or a snugger feel, our hats are versatile enough to accommodate your style. So go ahead, rock that cap with confidence! 🧢

What size shirt should I buy?

See our shirt size chart for more details.

I don't see my size available. Can I still get a shirt?

We're so glad you're interested in our shirts! 🎉 Unfortunately, at the moment, we only offer the sizes listed online. However, we're constantly on the lookout for ways to expand our selection and make sure everyone can rock our gear. Keep an eye out for updates, and hopefully, we'll have something that fits you just right in the future! 🚀

What does Moisture Wicking mean?

"Moisture wicking" refers to a fabric's ability to draw moisture (such as sweat) away from the skin and move it to the fabric's outer surface where it can evaporate more easily. This helps keep the wearer dry and comfortable during physical activity or in warm conditions. In apparel, particularly activewear like athletic shirts or socks, moisture-wicking fabrics are often used to enhance comfort and performance. They're great for activities where you might sweat a lot, as they help regulate body temperature and prevent that uncomfortable, clammy feeling.

Placing Orders

When will my card be charged?

Your card will be charged once you finish the checkout process for the full amount of your order.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express and Discover. We also offer customers the ability to checkout using PayPal, where they will be redirected to the secure PayPal portal for purchase. You may also checkout using Shopify's Shop Pay system, Apple Pay, Google Pay or Venmo.

Can I place an order over the phone or email?

Yes, of course! You may contact us via email or phone and we will send you a special link to place your order online.

Shipping & Returns

How long after placing my order will it ship?

Most orders ship within 1-2 business days.

What is your return policy?

We offer 100% No Bull returns--meaning, you can return any item you're not 100% satisfied with within 30-days of receipt.

What are your delivery charges for online orders?

We offer free standard shipping on all orders over $50 to customers within the continental USA.

How long does delivery take?

For standard shipping, delivery takes 3-5 days, not including Sunday.